Useful Contacts

Emergency Services

Call 999 for emergencies: A crime is happening right now. Someone’s life is in immediate danger. A serious road traffic collision where lives are at risk. Immediate danger to property. 

Call 101 for non-emergencies: To report a crime that has already happened. To give information about criminal activity. To report a missing person. For general police enquiries. To report minor traffic accidents where no one is hurt. 

ServiceTelephone
 Emergency Services (Police, Fire, Ambulance)999
Non-Emergency Police101
NHS 111: (urgent medical advice when it’s not an emergency)111

Utilities & Infrastructure Emergencies

ServiceTelephone
 Gas Emergency (smell of gas)0800 111 999
 Electricity Power Cut / Emergency105  /  0800 316 3105
Water Supply / Burst Pipes: Anglian Water03457 145 145
Sewerage / Flooding from drains: Anglian Water03457 145 145
Water Supply / Burst Pipes: Essex & Suffolk Water0800 526337
Sewerage / Flooding from drains: Essex & Suffolk Water03457 145145
BT Openreach0800 023 2023

Local Authority & Environmental Issues

ServiceTelephone
 Norfolk County Council0344 800 8020
Great Yarmouth Borough Council01493 856100
Great Yarmouth Borough Council Out of Hours01323 690805
Great Yarmouth Borough Council Planning01493 846242
Local Emergency Planning
Belton Parish Council01493 602960
Road Hazards / Potholes / Fallen Trees0344 800 8020
Street Lighting Faults0344 800 8020
Report street problem (e.g. litter)
Abandoned Vehicles01493 856100
Noise Complaints (out of hours)01323 690805

Local Politicians

ServiceContact
Member of Parliament: Rupert Lowerupert.lowe.mp@parliament.uk
County Councillor: Jonathan Wedonjonathan.wedon.cllr@norfolk.gov.uk
Borough Councillor: Ivan Murray-Smithcllr.ivan.murraysmith@great-yarmouth.gov.uk
Borough Councillor: Graham Carpentercllr.graham.carpenter@great-yarmouth.gov.uk

Flooding & Severe Weather

ServiceTelephone
 Environment Agency Floodline0345 988 1188
Flood Warnings & Advice
Flooding Hotline: 0344 800 8013
Severe Weather Updates

Health & Care Services

ServiceTelephone
 Millwood GP Surgery01493 444484
Falkland Surgery01493 442233
Wellbeing Pharmacy Belton01493 222299
James Paget Hospital01493 452452
Samaritans 116 123  
Alzheimer’s Society National Dementia Helpline0300 222 1122

Community Safety & Support

ServiceTelephone
Local Police Station 0845 456 4567
Crimestoppers (anonymous)0800 555 111
DIAL (work, benefits, money & debt advice)01493 856900
Domestic Abuse Helpline0808 2000 247
Adult Social Care (Safeguarding)0344 800 8020
Children’s Services (Safeguarding)0344 800 8020

If you received suspected spam emails then forward them to report@phishing.gov.uk including any attachments to help to get them shut down

Village & Parish Contacts

ServiceTelephone
 Parish Council01493 602960 
JGI07415 650227
New Road Centre01493 602960
All Saints Church 01493 781064
Moorlands School01493 780007
Ormiston Academy01493 662966

Rural & Animal-Related Emergencies

ServiceTelephone
 RSPCA (animal cruelty or injured animals)0300 1234 999
Dog Warden (lost/stray dogs)01493 800697
Lost/found cats0300 1234 999
Highways England (major roads) 0300 123 5000
Fallen Livestock on Roads: Police via 101
(or 999 if dangerous)

Waste & Recycling

Service
 What day is my bin?
How to book a slot at the Caister Recycling Centre
What can I take to Caister Recycling Centre?
What can I put in my green recycling bin
Norfolk Recycling information
Great Yarmouth Borough Council bulk item collection scheme

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